FAQ

Frequently Asked Questions – GymSphere

1. Do you offer free UK delivery?

Yes, we offer free UK mainland delivery on all orders over £500. Additional charges may apply for remote areas or special delivery requirements, full details are available on our Delivery Information page.

2. How long does delivery take?

Most in-stock items are dispatched within 1–3 working days. Delivery times vary depending on product size and location, but we aim to get your order to you as quickly as possible. Larger equipment may require specialist delivery arrangements.

3. Can I use this equipment in a commercial gym?

Absolutely. Many of our products are commercial-grade, designed for high-traffic environments like gyms, studios, and training facilities. Product pages will clearly state whether an item is suitable for home or commercial use.

4. Do your products come with a warranty?

Yes, all equipment includes a manufacturer’s warranty, which varies by product and brand. Warranty information is listed on each product page. If you need clarification, our support team is happy to assist.

5. Can you help me build a home or commercial gym?

Yes! We offer expert advice for home gym setups, commercial facilities, and studio spaces. Just reach out via our Contact Page, and our team will guide you through product selection, layout, and budgeting.

6. What if I need to return or exchange a product?

We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. For full details, please see our Returns Policy.

7. Do you offer financing or payment plans?

Yes, we offer flexible payment options through partners like Klarna, Clearpay, and others at checkout, so you can spread the cost over time with interest-free instalments (subject to approval).